Although algorithms can bring back scary memories of math class, they're a crucial part of how Answer Bot works. Our hypothesis was you have better things to do, so we solved the problem for you.

The first part of our formula was listing the 400 most common admissions questions. By grouping analogous questions we reduced the list to a fraction of the size, about 100. We then created the algorithms that link students' questions to answers, so students can pose questions in multiple ways and still yield a specific answer.

The genius is in the algorithms. It's easy to calculate the absolute value of Chat University's Answer Bot!

• Natural language interface lets students ask questions in their own words.
• Unlimited question/answer combinations.
• Captures every question so you can easily adapt the system to the questions your customers are asking.
• Reports questions that did not yield a response so you can add them.
• Keeps up-to-the-second statistics on the number of questions asked and the resolution.
• Answers can have links to additional information on your website or elsewhere on the internet.
• Email form available so students can contact you for more details.
• Supports multiple email forms, so students can select a department to contact.
• Background and text colors can be customized to match your website.
• View statistics and customer questions, and maintain your knowledgebase all from one easy-to-use command center.
• Completely web-based, so you can access your system from anywhere. There's nothing to install and it works with any website.
• Hosted on our servers, but remains your property and is private.
• Export all data into a plain text format.
• Site can run within minutes and will begin automatically collect the data you need to improve the system.

Call us at 1.800.642.8868
Email us at info@chatuniversity.com

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